Staffing & Residential Experience
Finding the right mix of services is key to resident satisfaction. At URBN Playground, we specialize in understanding the end user – the resident. We run the operations and hire and train staff for these key amenities:
Fitness Management & Fitness Center Management | Certified Pool Management | Concierge Services & Concierge App | Spa Management | Package Room and Valet Management | General Amenity Management
Fitness Management & Fitness Center Management
World-class facilities built from world-class experience
At URBN Playground we draw on 20 years of industry evolution and experience and apply it to both designing and servicing the amenities of tomorrow.
Personal Training
Small Group Training
Group Exercise
Yoga | Pilates | Zumba | HIIT | Cycling | Boot Camp | Functional Training
“Our core philosophy is that it’s about service, not square footage in amenity program design.” - Amy Blitz, Co-Founder of URBN Playground
Certified Pool Management
Safety, cleanliness, and a splashing fun time
URBN Playground is a Certified Pool Operator, and our team is dedicated to the safety and maintenance of swimming pools ing accordance with state regulations and industry standards. These include:
Predevelopment Planning | Certified Pool Operations | Recruiting and Training Certified Lifeguards | Safety Plans | Public Engineering Walkthrough | Pool Construction | Department of Health Expeditor / Compliance Services | Chemicals and Supplies | Chemical Management Planning | Emergency Visits and Pool Inspections | Service Requests and Repairs | URBN Splash Swim Programs
Concierge Services & Concierge App
Personalized service, genuine warmth, and care
URBN PLAYGROUND is your single source of responsibility for all your building’s needs. We are available 24/7, 365 days a year as the single point of contact for all front desk and concierge service operations. We also offer a concierge app where residents can easily book services available within your building.
Front Desk Concierge Service | Concierge App | Delivery / Collections Services | Pied-a-terre Services | Luxury Rolls Royce Services | Furniture Assembly | Home Decorating Services | Cleaning Services | Errand Keeper Services
Spa Management
A journey into relaxation for the body, mind, and spirit
Allow us to bring four-and five-star hotel experience to the project and take the anxiety away from your day-to-day operations. Our approach takes into consideration the needs of your residents and guests, be it for a hotel, residential rental/condominium, or day spa. We provide:
Spa and Revenue Management
Product Consulting and Sourcing
Program and Service Design
Sales and Marketing (Internal and External)
Software Procurement
Package Room and Valet Management
Streamlined convenience, exceptional service
URBN Playground offers comprehensive package room and valet management solutions, ensuring a seamless experience for residents. Our services encompass:
Package Handling and Storage
Secure Package Retrieval
Valet Assistance
Resident Notifications
Let us enhance your property's convenience and security with our package room and valet management expertise.
General Amenity Management
Service-orientation, attention to details, and leadership by example
URBN Playground excels in general amenity management, serving as a single point of contact for the seamless operation of all amenity spaces within your property. Our comprehensive services include:
Porter Services and Maintenance
Team Management for Amenity Staff
Service Coordination and Scheduling
Performance Monitoring and Training
Vendor and Supplier Liaison
Amenity Space Optimization
Resident Satisfaction Surveys and Recommendations
Rely on us to efficiently manage your property's amenities, ensuring excellence in every aspect of resident experience.