We can't wait
to meet you!

We are URBN Playground—the people behind the 24/7 virtual concierge at The Pierce. Trusted by over 80 properties across the US, URBN Playground was built upon a passion for putting the human touch into buildings. We design and deliver experiences, lifestyles, and moments that foster connection and community.

Get Started With URBN

Download the URBN Playground mobile app from Apple or Google to access our 24/7 virtual concierge services such as apartment cleaning, pet care, personal training, handy tasks, grocery shopping, virtual events, and more—just ask us!

When creating your account on the URBN Playground mobile app, you’ll need to enter 1781 as your building code.

We also invite you to use the following discount code WELCOME20 to receive 20% off your first service with us.

If you have any other questions, please reach out to us anytime through concierge@urbnplayground.com or 212-877-2220.